Billing

KeyEnv offers three plan tiers. Each team has its own plan and billing. Only team admins can view and manage billing.

Plan Tiers

Free

The default plan for every new team. Includes:

The Free plan is suitable for personal projects and solo developers. All core features (encryption, CLI, environment permissions, audit trail) are included.

Team

For teams that need collaboration and higher limits. Includes:

Pricing: $4/user/month or $40/user/year ($3.33/month, save 17%). Billed per active team member -- the seat count adjusts automatically when members join or leave.

Enterprise

For organizations with advanced requirements. Includes everything in Team plus:

• Priority support
• Custom integrations
• SLA guarantees

Contact us at [email protected] for Enterprise pricing.

Free Trial

New teams receive a 14-day free trial of Team plan features when they first sign up. During the trial:

• All Team plan limits are available (unlimited projects, secrets, members, and environments)
• No payment method is required
• An email notification is sent 3 days before the trial ends
• When the trial expires, the team automatically downgrades to the Free plan

Upgrading to Team

Only team admins can upgrade the plan.

1. Go to Team in the sidebar
2. Click Billing or Upgrade
3. Choose monthly or annual billing
4. Complete payment through the Stripe checkout page
5. Your plan upgrades immediately after payment

The upgrade takes effect instantly. All limits are lifted and you can invite members, create projects, and add secrets without restrictions.

Subscription States

Your subscription can be in one of the following states:

Managing Your Subscription

After upgrading, team admins can manage the subscription through the Stripe billing portal:

1. Go to Team in the sidebar
2. Click Billing
3. Click Manage Subscription

From the billing portal you can:

• Update your payment method
• View invoices and payment history
• Switch between monthly and annual billing
• Cancel your subscription

Downgrading

When you cancel your Team subscription, the following happens:

• Your plan reverts to Free at the end of the current billing period
• Existing resources are kept -- your projects, secrets, members, and environments remain intact
• New creation is blocked -- if your usage exceeds Free plan limits, you cannot create new resources of that type until you reduce usage or re-upgrade
• Team admins receive a notification about the over-limit state

Over-Limit State

If your team's usage exceeds the plan limits (typically after a downgrade from Team to Free), you enter an over-limit state:

• A warning banner appears in the web app
• The API returns a 402 Payment Required error when attempting to create resources that are over the limit
• Existing resources continue to work normally (read, update, delete)

Resolving Over-Limit

To resolve an over-limit state, you can either:

1. Reduce usage -- Delete projects, secrets, or environments to bring usage within Free plan limits
2. Remove members -- Remove team members to get within the 1-member Free limit
3. Upgrade -- Re-upgrade to Team to remove all limits

Sponsored Teams

In some cases, a KeyEnv administrator may sponsor a team, granting it Team features at no cost. Sponsored teams:

• Have all Team plan limits (unlimited everything)
• Do not need a Stripe subscription
• Cannot be charged through the checkout flow (checkout is blocked for sponsored teams)
• May include an optional note from the administrator explaining the sponsorship

Email Notifications

KeyEnv sends email notifications for the following billing events:

• Subscription created -- when a team upgrades to the Team plan
• Trial ending -- sent 3 days before the free trial expires
• Payment failed -- when a payment attempt is unsuccessful (includes the next retry date)
• Subscription renewed -- when a subscription is successfully renewed at the start of a new billing period

Viewing Usage

Any team member can view the team's current resource usage:

1. Go to Team in the sidebar
2. The usage section shows current counts and limits for:
   • Projects
   • Team members
   • Secrets (highest count across all environments)
   • Environments (highest count across all projects)

Usage warnings appear when you reach 80% of a limit. At-limit indicators appear when you have reached the maximum.